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Updating Unifi Controller on Windows Server. To update the Unifi Controller on Windows, first head over to Unifi’s download page and download the Unifi Network Controller

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By default. When disabled, guests can access the Internet without entering a password or accepting the terms of service. When this option is enabled, you can control the Guest Portal. Page 34 Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Landing Page After connecting, guests are redirected to Expiration Specify the guest login expiration after a the landing page. Select one of the following options: designated period of time: 8 hours, 24 hours, 2 days, 3 days, 4 days, 7 days, or User‑defined, which can be designated in... Page 35 JSP (Java Server Pages). Text position Select the appropriate location for the The UniFi Controller offers a built-in editor to customize welcome text, Under the logo or Above boxes. AngularJS; however, it is not fully customizable at this time. Page 36 Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide • Terms of Service Select Enable terms of service to add • Desktop Preview Enabled by default. The Desktop any terms of service you want hotspot users to accept. Page 37 UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software Select the Voucher and/or Payment method of Hours Enter the number of access hours the package authorization: allows. Vouchers Limit Download • Use Hotspot Manager to create vouchers Enter the maximum download (including distributable code, duration values, and use bandwidth in Kbps. Page 38 Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide • Gateway (Available only for payment-based authentication.) You have multiple options: PayPal Website Payment Pro (US, Canada, ™ Use your PayPal Website Payments Pro account. To manage payments and transactions, click , and see “Hotspot Manager”... Page 39 UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software • Hotspot Operator Click Go to Hotspot Manager Authentication > External Portal Server to manage Wireless Guests, Payments/Transactions, Select this option if you are using an external server to Vouchers, and Operator Accounts. Page 40 The super admin account is created during the Setup who issued the invitation can select which role the Wizard and has global admin (read/write) access; this new administrator will have with respect to the UniFi super admin account cannot be revoked or re-invited. Controller. Page 41 The default inform port is 8080. (You can customize this in system.properties.) Network Discovery When enabled, this option allows UniFi to be discoverable via UPnP on the Layer-2

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Network. This option is disabled by default. Support Messaging Select the appropriate option: Enable Live Chat for the Super Admin only, Enable Live Chat for all users, or Disable Live Chat for all users. Page 42 If your UniFi Controller is running on a UniFi Cloud Key, you can use the Maintenance tab to upgrade the UniFi Cloud Key firmware, upgrade the UniFi Controller software located on the UniFi Cloud Key, reboot the UniFi Cloud Key, power it off, or reset it to factory defaults. Page 43 UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software • Conn Monitor Displays the status of the Uplink Connectivity Monitor feature, which is configured in “Settings > Site” on page 20. • Cloud Access Displays the status of the Cloud Access feature. Page 44: Chat With Us (See "Chat With Us Reset Cloud Key Click this option to reset the UniFi Cloud Key to its factory default settings. This option will reboot the UniFi Cloud Key, and all factory default settings will be restored. Note: We recommend that you back up your UniFi Controller configuration (refer to “Backup”... Page 45: Latency • Latency Displays the amount of time it takes a packet Test is available. to travel from the UniFi Security Gateway to the service The Speed Test is not available because it requires an provider’s gateway. active UniFi Security Gateway. Page 46: Wan Displays the duration of time since the last Speed Test. • Latency Displays the amount of time it takes a packet to travel from the UniFi Security Gateway to the service provider’s gateway. • Displays the upload speed. • Down Displays the download speed. Page 47: Wlan Status information Place your mouse over the monitor to display the following: • Gateway Displays the Internet IP address of the UniFi Security Gateway. • Users Displays the number of clients connected to the wired network. Download Throughput & Latency •... Page 48: Devices On 2.4 Ghz Channel 5 GHz devices. Ubiquiti Displays the number of Ubiquiti clients. Note: At least one 5 GHz UniFi AP must be active to (Various) Displays the number of clients that belong in enable this chart. each of the remaining client categories. Page 49 UniFi Controller User Guide Chapter 4: Dashboard Network Protocols Displays the amount of data that is identified as network protocol traffic. Web / Web 2.0 Displays the amount of data

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Key is enabled by default. Page 17 Reboot Click Reboot to powercycle the UniFi Cloud Key. Power Off Click Power Off to turn off the UniFi Cloud Key. Reset to Defaults Click Reset to Defaults to reset the UniFi Cloud Key to its factory default settings. This option will reboot the UniFi Cloud Key, and all factory default settings will be restored. Page 18: Unifi Cloud Account Displays the hostname, alias, or MAC address account. Click Sign In. of the device running the UniFi Controller. You can click the name to get additional details at the bottom of the screen. (Go to “Additional Details” on page 14 for more information.) Page 19 To change your account settings and/or password, click . The Account Settings screen To add a UniFi Cloud Key, click Find Cloud Key at the top will appear: right of the screen. The Find Cloud Key screen will appear: Adopt IP address Displays the IP address of the UniFi Cloud Key. Page 20 (site_name) • Launch Site Click Launch Site to access the UniFi Select a UniFi Controller to display more information at Controller. Proceed to “Using the UniFi Controller the bottom of the screen. Software” on page 17 for more information. Note: If you have an issue accessing the local Controller, then click force WebRTC. Page 21 Latency Displays the amount of time it takes a WLAN The basic details of the wireless network(s) are packet to travel from the UniFi Security Gateway to displayed. the service provider’s gateway. • Displays the upload rate of your Internet connection. Page 22 Chapter 2: UniFi Cloud UniFi Controller User Guide Ubiquiti Networks, Inc. Page 23: Chapter 3: Using The Unifi Controller Software • Mac users: Go > Applications > UniFi • Windows users: Start > All Programs > Ubiquiti UniFi 2. The UniFi login screen will appear. Enter the username and password in the appropriate fields and click Log In. Refresh Click the refresh icon to update the on-screen information. Page 24 Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Username • Sites overview To display a list of available sites, click Sites overview .The Sites Overview screen will appear. At the top right of the screen, click the Username to... Page 25 At the bottom left of the screen, there are four controls: Clicking an Event Device Link • Events (see the next column) The. Updating Unifi Controller on Windows Server. To update the Unifi Controller on Windows, first head over to Unifi’s download page and download the Unifi Network Controller UniFi Controller Download. So the first option is to download the UniFi Controller. The downloaded UniFi Controller allows you to run only the UniFi Network app, which you can

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To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc. Page 144 Appendix C: UniFi Mobile App UniFi Controller User Guide Ubiquiti Networks, Inc. Page 145: Appendix D: Unifi Edu Mobile App Broadcast Use the UniFi EDU app to broadcast announcements from the UAP-AC-EDU. You can organize the UniFi AC EDU APs into multiple broadcast groups. Requirements • UniFi Controller software v4.9.5 or higher • UAP-AC-EDU firmware v3.4.18 or higher •... Page 146 Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To begin a broadcast, follow these instructions: To edit a broadcast group, follow these instructions: 1. Tap the broadcast group you want to use. 1. Tap Edit. 2. Tap Start Broadcast to start the announcement. Page 147: Schedule UniFi Controller User Guide Appendix D: UniFi EDU Mobile App To delete a broadcast group, follow these instructions: To schedule an announcement, follow these instructions: 1. Tap Edit. 1. Tap 2. To remove a broadcast group, tap 2. Configure the following: •... Page 148: Recordings Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To delete an announcement, follow these instructions: To create a recording, follow these instructions: 1. Click Edit. 1. Tap 2. To remove an announcement, tap 2. Tap to start recording. Tap to stop recording. Page 149: Volume UniFi Controller User Guide Appendix D: UniFi EDU Mobile App To delete a recording, follow these instructions: Test Sound Tap Test Sound to select a specific sound for testing. Then tap any sound to select it. 1. Click Edit. (slider) Use the slider control to adjust the volume for 2. Page 150 Appendix D: UniFi EDU Mobile App UniFi Controller User Guide Log Out To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc. Page 151: Controller Scenarios UniFi Controller User Guide Appendix E: Controller Scenarios Appendix E: Controller A UniFi Cloud Key can be used as a remote controller. For example, if you have a campus‑wide UniFi network and Scenarios each building has its own router, then Layer‑3 adoption is required. Page 152 2. At the customer site, open a browser to the remote controller. The UniFi Controller is running in the cloud or your NOC (Network Operating Center). 3. Use one of the following methods to configure all local... Page 153 • Restaurant The UniFi Controller is running on a UniFi Cloud Key. Remote Access

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Contents Table of Contents Bookmarks Enterprise System ControllerRelease Version: 5.3.8 Need help? Do you have a question about the UniFi and is the answer not in the manual? Questions and answers Jochen Unkelbach February 1, 2025 Was muss ich alles tun, um auf mein Netzwerk remote zuzugreifen? 1 comments: Mr. Anderson February 10, 2025 To access a Ubiquiti UniFi network remotely, follow these steps:1. Ensure Remote Access – Use a UniFi Cloud Key, a UniFi Controller on a management station, or host the UniFi Controller in a cloud or NOC.2. Enable Remote Management – Configure the UniFi Controller software to allow remote access.3. VPN Configuration (if needed) – Use a UniFi Security Gateway (USG) to set up a VPN connection by entering the remote router’s hostname, IP address, and shared secret key.4. Layer-3 Adoption (if applicable) – If managing devices across different networks, follow Layer-3 adoption procedures.5. Access UniFi Controller – Use the UniFi Controller’s web interface or mobile app to monitor and manage the network remotely.These steps ensure secure and scalable remote management of a UniFi network. This answer is automatically generated Related Manuals for Ubiquiti UniFi Summary of Contents for Ubiquiti UniFi Page 1 Enterprise System Controller Release Version: 5.3.8... Page 3: Table Of Contents Using the UniFi Controller Software . . . . . . . . . . . . . . . . . . Page 4 UniFi Security Gateway Details . . . . . . . . . . . . . . . . . . Page 5 UniFi Discovery Utility . . . . . . . . . . . . . . . . . . . Page 6 Table of Contents UniFi Controller User Guide Appendix E: Controller Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7: Software Installation UniFi Cloud Key Users This User Guide is for use with version 5.3.8 or above of the UniFi Controller software. If you have the UniFi Cloud Key, please refer to “UniFi Cloud Key” on page 5 for more information. System Requirements UniFi Cloud Users •... Page 8 Country Code to ensure compliance with FCC regulations. 3. Select the devices that you want to configure and click Next. You can click Refresh Now

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The WAN interface. Click Details to display the device specifics, LAN/WAN Speed Displays the connection speed in Mbps. Page 85: Unifi Security Gateway - Configuration UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details UniFi Security Gateway – Configuration Click Configuration to configure the alias, WAN settings, port forwarding, Dynamic DNS, and custom upgrade entries. You can also remove the Gateway from management by this UniFi Controller. Page 86 Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide • PPPoE Point-to-Point Protocol over Ethernet (PPPoE) Smart Queues The Smart Queue feature provides is a virtual private and secure connection between two FQ-CODEL (Fair Queuing with Controlled Delay) + HTB systems that enables encapsulated data transport. Page 87 UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details Port Forward Queue Changes Click Queue Changes to line up the changes to take effect. This allows you to make multiple changes to the device and then apply them all at once so that the device doesn’t have to re-provision over and... Page 88 Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide Create or Edit Port Forwarding Entry Dynamic DNS Domain Name System (DNS) translates domain names to IP addresses; Each DNS server on the Internet holds these mappings in its respective DNS database. Dynamic... Page 89 UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details Custom Upgrade For firmware upgrades, the UniFi devices retrieve the latest firmware from the Ubiquiti website. To specify firmware saved in a custom location, select this option. (URL) Enter the location URL of the firmware. Page 90 Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide Ubiquiti Networks, Inc. Page 91: Chapter 11: Unifi Switch Details Details • Name/MAC Address Displays the device name or MAC address of the device. A UniFi Switch hyperlink opens the UniFi Switch’s Details • Restart Click to restart the selected device. window either in the Properties panel or as a separate •... Page 92: Unifi Switch - Details Displays the name of the uplink or downlink device. There are three clickable tabs: • “UniFi Switch – Details” on page 86 • “UniFi Switch – Ports” on page 87 • “UniFi Switch – Configuration” on page 89 UniFi Switch – Details Click Overview to display the device specifics, connection details, and uptime. Page 93: Unifi Switch - Ports UniFi Controller User Guide Chapter 11: UniFi Switch

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This folder, as we will still need to create one more directory for the UniFi network controller to work on our Synology NAS.5. Open the create folder dialog again by clicking the “Create” button (1.) and then clicking the “Create folder” option (2.).6. This final folder must be named “data” (1.). Once you have typed out this name, click the “OK” button (2.).Opening the Container Manager7. Now that you have created the required folders, you will want to open the container manager. We will use this tool to download and run the UniFi network controller on our Synology.You can access this tool by first opening the applications menu in the top-left corner.8. With the application menu open, scroll and open the “Container Manager” application.Installing the UniFi Network Controller to your Synology NAS9. With the container manager now open on your Synology, change to the “Project” tab (1.).On this tab, find and click the “Create” button (2.) to begin creating the Docker project for the network controller.10. You will now get to fill out some information about this new project. Start by filling out a name for your project, we recommend calling this project “unifi” (1.).After filling out the project name, click the “Set Path” button (2.).11. This screen allows us to select where the UniFi Network Controller will be set up on our Synology NAS. Using this dialog, select the folder we created earlier in this guide (1.).Once you have selected the right folder, click the “Select” button (2.).12. Now, we want to change the mode from “upload” to “create“. To do this, click the select box on this screen (1.).Out of the two options, you will want to select the “Create docker-compose.yml” option (2.).13. We can now fill out the Docker Compose file (1.) that will install the UniFi network controller on the Synology NAS.While typing out these lines, you replace “" with a TZ identifier for where you live. For example, we live in Hobart, Australia, so we used “Australia/Hobart“.Once you have filled out this information, click the “Next” button (2.).14. We don’t intend on using the web portal, so click the “Next” button to proceed.15. To finish setting up the UniFi network controller and start it on your Synology, click the “Done” button.16. If everything has worked correctly, you should see the “unifi” project with a little green orb next to it.Accessing the UniFi Network Controller Web. Updating Unifi Controller on Windows Server. To update the Unifi Controller on Windows, first head over to Unifi’s download page and download the Unifi Network Controller

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UniFi Controller User Guide Windows The Windows files are located in the following location: :\Users\\Ubiquiti UniFi\ data\sites\\portal Customizable Default Files The following default customizable html and css files are located in the portal folder: •... Page 127: Appendix B: Unifi Discovery Utility UniFi Controller software). The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi APs. It is installed automatically as part of the UniFi Controller software installation process. See “Software Installation”... Page 128 Locate the AP. The following window will appear: Set the inform URL, allowing the AP to be managed by the UniFi Controller software running in a NOC or in the cloud. (See “Network Topology Requirements” on page 1 for a visual representation of this configuration.) The... Page 129 Reset the AP to factory default settings. The following To reboot the AP, click any of the buttons (Locate, Manage, window will appear: or Reset) on the UniFi Discovery Utility screen. The following window will appear: Actions If you clicked the Reset button, then Restore to factory default is automatically selected. Page 130 Appendix B: UniFi Discovery Utility UniFi Controller User Guide Ubiquiti Networks, Inc. Page 131: Appendix C: Unifi Mobile App Register To register for an SSO account, tap The UniFi app has two general functions: Register. • You can use a mobile device to provision a UniFi AP • Continue If you do not want to back up or restore... Page 132 Appendix C: UniFi Mobile App UniFi Controller User Guide 7. Scan the QR code on the back of the UniFi AP, or tap Connected Clients Displays the number of clients Enter ID Manually to type the case‑sensitive MAC connected to this UniFi AP. Page 133 UniFi Controller User Guide Appendix C: UniFi Mobile App Configure WLAN Settings • Name/SSID Enter the name of the wireless network. • Select your country Select the appropriate country from the list. • Enabled Enable or disable wireless functionality. •... Page 134: Controller Mode Tap to save your changes. You can access the UniFi Controller through the UniFi mobile app. Requirements • An Ethernet connection from the UniFi device to the LAN with DHCP • Firmware version 3.4.4.3231 or higher • A compatible Android or iOS device 1. Page 135 8443. • “Settings” on page 137 Note: If you do not know the IP address, you can Dashboard tap Find to detect a UniFi

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Latest Version UniFi Network Server 9.0.114 Operating System Windows 7 / Windows 7 64 / Windows 8 / Windows 8 64 / Windows 10 / Windows 10 64 User Rating Click to vote Author / Product Ubiquiti Inc. / External Link Filename UniFi-installer.exe Sometimes latest versions of the software can cause issues when installed on older devices or devices running an older version of the operating system.Software makers usually fix these issues but it can take them some time. What you can do in the meantime is to download and install an older version of UniFi Network Controller 5.13.29. For those interested in downloading the most recent release of UniFi Network Server or reading our review, simply click here. All old versions distributed on our website are completely virus-free and available for download at no cost. We would love to hear from youIf you have any questions or ideas that you want to share with us - head over to our Contact page and let us know. We value your feedback! UniFi Network Controller 5.13.29 Screenshots The images below have been resized. Click on them to view the screenshots in full size.. Updating Unifi Controller on Windows Server. To update the Unifi Controller on Windows, first head over to Unifi’s download page and download the Unifi Network Controller UniFi Controller Download. So the first option is to download the UniFi Controller. The downloaded UniFi Controller allows you to run only the UniFi Network app, which you can

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Cloud access is enabled on the UniFi Controllers, so you can use unifi.ubnt.com to remotely monitor and access multiple controllers. Each controller, in turn, can manage multiple sites. Page 154: Layer-3 Adoption UniFi APs and allows you to tell Controller. the UniFi AP to inform any URL you want. (Only APs in the 3. Every UniFi AP has a default inform URL: default state or not in contact with any controller will be displayed). Page 155 UniFi Controller User Guide Appendix E: Controller Scenarios 2. If the UniFi AP is not in the factory default state, then click reset. Enter the SSH username and password, and You have a couple of options: then click Apply. DNS resolution Configure your DNS server to resolve unifi to the IP address of the UniFi Controller. Page 156 UniFi Controller. Then click Save. The DHCP server will return the IP address of the UniFi Controller to its DHCP clients, so if a client is a UniFi AP, it will know how to contact the UniFi Controller. Linux ISC DHCP Server Configure the dhcpd.conf file:... Page 157: Appendix F: Contact Information Appendix F: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period. Page 158 © 2011-2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. App Store is a service mark of Apple, Inc. Google, Android, and...